Subscription Terms
Check the plan name, price, billing period and any trial terms on the in-app purchase screen and your store's confirmation screen before you pay. Availability and offers may vary by region.
1. What a membership includes
Premium is optional and unlocks the full drama library while the subscription is active, subject to regional licensing and content availability. Any additional benefits are listed on the plan screen before you pay. Prices and billing periods are shown at checkout.
Watching does not require a membership. Episodes can also be unlocked with coins earned in the app or bought as packs.
2. Price and billing period
The price, currency, billing period and any applicable tax are shown on the confirmation screen of the store you use. App Store and Google Play prices are set per region. You are charged in the currency shown at checkout.
3. Automatic renewal
- Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
- Turn off automatic renewal at least 24 hours before the current period ends. Your store account may be charged for renewal within the 24 hours before the end of the current period. Check your store subscription settings for the renewal date and cutoff.
- Renewal keeps the same benefits for another period. If we change what a plan includes, we will tell you before the change applies to your renewal.
4. How to cancel
Cancel through the store that billed you. Deleting the app or your EpisoShort account does not cancel a subscription.
| Where you subscribed | How to cancel |
|---|---|
| iOS / iPadOS | Settings → your Apple Account → Subscriptions → EpisoShort → Cancel Subscription |
| Android | Google Play → Payments & subscriptions → Subscriptions → EpisoShort → Cancel |
After cancelling, you keep the benefits until the end of the period you already paid for. The plan then stops renewing and no further charge is made.
5. Free trials and introductory offers
Where a free trial or introductory price is offered, its length and the price that applies afterwards are shown before you confirm. If you do not cancel at least 24 hours before the trial ends, the subscription starts and the first charge is taken. Any unused part of a free trial is forfeited when you buy a subscription. Eligibility for introductory offers is decided by the store.
6. Refunds
Except where required by law or the app store's policies, purchases are non-refundable. Use the store's refund request process for purchases billed through Apple or Google Play. Contact support for help with a charge. Nothing here removes statutory consumer rights.
7. Price changes
We may change subscription prices. Where the store requires it, you will be asked to confirm the new price before it applies; otherwise the change takes effect at your next renewal after notice. If you do not accept a price change, cancel before the renewal date.
8. If a membership is not working
If episodes still appear locked after you subscribe, open the app, go to the membership screen and choose Restore purchases. This re-checks your store receipt with our servers. If the plan is still not recognised, send us your order or transaction ID and we will investigate.
9. Restoring a purchase
Sign in to the EpisoShort account associated with the purchase and use the same Apple or Google store account used at checkout, then choose Restore purchases. Consumable coin packs may not be restorable through the store; contact support about missing coins. Do not repurchase while an earlier transaction is being investigated.
10. Support
Billing and membership help: contact@episoshort.cc. We can investigate with your order ID and the platform you subscribed on; never send your card number or store password.